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  1. EIS-DE
  2. Q&A

Q&A

  • Return process
  • Guest orders and customer accounts
  • Redeem annual bonus
  • Note on the charging cable
  • Orgasm Guarantee
  • wrong item delivered
  • Changing Mailadress
  • Express SHIPPING
  • Delivery time
  • How much are the shipping costs?
  • Where can I find information on data protection?
  • RIGHT OF OBJECTION OR REVOCATION
  • How is my data processed?
  • What do I need to consider with personal lubricants?
  • What should be considered when handling condoms?
  • What does “ouvert” mean?
  • What does “uni size” mean?
  • Are the jewelry items nickel-free?
  • What is a beginner's sex toy?
  • Which product should I buy?
  • Where can I find the instructions for my product?
  • I did not receive a free item
  • Why is there a minimum order value for the daily deal?
  • How often do the sale offers change?
  • Do you offer free sex toys?
  • Why are your products so cheap?
  • What payment methods are available?
  • Where can I get vouchers?
  • How can I redeem a voucher?
  • Coupon code not accepted
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